Email & SMS Marketing

Turn One-Time Buyers Into Repeat Revenue

Email and SMS marketing built for ecommerce and DTC brands. We recover abandoned carts, automate retention and grow customer lifetime value - so more of your revenue comes from owned channels.

Retention & Lifecycle Specialists Klaviyo, Mailchimp & More Revenue-Focused

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    No obligation. Response within 1 business day.

    Email & SMS Platforms We Work With

    Kl
    Klaviyo
    Mailchimp
    Mailchimp
    HubSpot
    HubSpot
    Ps
    Postscript
    At
    Attentive
    Twilio
    Twilio
    Om
    Omnisend
    Brevo
    Brevo
    What's Included

    A Complete Email & SMS Retention Program

    Everything needed to turn subscribers and buyers into loyal, repeat customers - handled by specialists.

    Automated Flows

    Always-on automations that drive revenue around the clock.

    Welcome Series

    Convert new subscribers into first-time buyers with strong onboarding.

    Abandoned Cart Recovery

    Win back lost sales with timely email and SMS reminders.

    Win-Back Campaigns

    Re-engage lapsed customers and bring them back to buy again.

    Promotional Campaigns

    High-converting campaigns for launches, sales and seasonal peaks.

    Segmentation Strategies

    Right message, right customer - powered by behavioral data.

    Customer Retention Programs

    Loyalty and lifecycle programs that grow lifetime value.

    SMS Marketing

    Compliant, high-engagement SMS that drives immediate sales.

    Performance Reporting

    Clear reporting on flow revenue, campaigns and lifetime value.

    Case Study

    Owned-Channel Revenue On Autopilot

    Email and SMS case study Health & Wellness Ecommerce

    Turning Retention Into A Top Revenue Channel

    A rebuilt flow architecture and segmented campaigns made email and SMS one of this brand's most profitable channels.

    32%
    Revenue from email & SMS
    +42%
    Repeat purchase rate
    3.4x
    Flow revenue growth
    • Rebuilt welcome, cart and post-purchase flows
    • Added SMS for high-intent moments and launches
    • Segmented campaigns to lift engagement and LTV
    Our Approach

    Automate, Personalize, Scale

    1
    Audit & Segment

    We review your flows, list health and data, then build a segmentation strategy.

    2
    Build Flows & Campaigns

    We create automations and campaigns across email and SMS that drive revenue.

    3
    Optimize & Scale

    We test, refine and expand what works to keep growing lifetime value.

    Testimonials

    What Our Clients Say

    "Email and SMS went from an afterthought to a third of our revenue. The flows run themselves and the results keep compounding."

    AF
    Aisha F.Founder, Wellness Ecommerce Brand

    "They recovered carts we were losing every day and built retention flows that actually convert. Repeat purchases are way up."

    RC
    Ryan C.Ecommerce Manager, DTC Brand

    "Strategic, data-driven and reliable. Our lifetime value has grown every quarter since we started working with them."

    MN
    Maya N.Marketing Lead, Online Retailer
    Recommended Add-On

    Pair Retention With Full-Funnel Growth Marketing

    Email and SMS maximize the value of every customer - Growth Marketing brings in more of them. Add our complete growth system to connect every stage of the journey.

    SEO & AI SEO to grow qualified organic traffic
    Paid acquisition to scale demand profitably
    CRO to convert more of every visit
    One connected, revenue-focused growth system
    Explore Growth Marketing
    Prefer to scale with paid ads first? Explore Performance Marketing
    The Full-Funnel System
    01Awareness - SEO, AI SEO & Content
    02Acquisition - Paid Media & Retargeting
    03Conversion - CRO & UX Optimization
    04Retention - Email, SMS & Loyalty
    FAQ

    Email & SMS Questions, Answered

    We work with Klaviyo, Mailchimp, HubSpot, Postscript, Attentive, Omnisend, Brevo and Twilio, and can recommend the best fit for your stack.

    For many ecommerce brands, well-run email and SMS drive 20-40% of total revenue through automated flows and campaigns - all from customers you already have.

    Yes. We handle strategy, flow and campaign builds, copy, design, segmentation, testing and reporting end to end.

    Yes. We follow opt-in best practices and platform and regional compliance requirements to keep your SMS program safe and effective.
    Ready To Grow Repeat Revenue?

    Make Email & SMS A Top Revenue Channel

    Get a free retention audit and a plan to grow repeat purchases and customer lifetime value.

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